FAQs

What countries to you ship to?

Continue shopping here for UK orders. For international orders please visit https://www.etsy.com/uk/shop/PrettyInPaperByB

What is included in the Digital Download (PDF)?

Each Digital Download (PDF) includes:

  • Iris folding pattern 
  • Pattern guide
  • Greeting card template
  • Detailed instructions
  • Co-ordinating embellishment templates (selected PDFs only)
  • SVG Cut file (selected PDFs only)

When will I get my order?

Digital downloads are sent by email which is generated automatically immediately after your payment is received and purchase confirmed.

Usually the email arrives in a matter of minutes, but occasionally internet speeds can delay this for several hours. If you still haven't received anything within 24 hours, please get in touch and we'll investigate further. Sometimes a customer makes a mistake entering their email address, which means they never arrive. In this case, we will amend the order with the correct email address and resend the download email.

All other UK orders are dispatched within 1-3 working days and delivered by Royal Mail first class (1-3 working days from dispatch date). However, Royal Mail advises, at busy times of year, please allow five working days for delivery.

Where do I find my Digital Downloads?

Try searching your email inbox for 'Pretty in Paper by B'.

After purchase you will be sent two emails which are automatically generated. The first confirms your order. The second contains a link to a page where you can download your digital files. These emails are generated automatically as soon as your payment is received and purchase confirmed.

Usually the emails arrive in a matter of minutes. Occasionally internet speeds can delay this for several hours. If you still haven't received anything within 24 hours, please get in touch and we'll investigate further. Sometimes a customer makes a mistake entering their email address, which means they never arrive. In this case, we will amend the order with the correct email address and resend the download email.

How do I place a custom order?

Please get in touch via our Contact Us page.

What papers are best for iris folding?

It's best to use fairly thin paper that folds well, typically that means 80-120gsm in weight. Any thicker than that and your work will become too bulky. Thinner and you won't get the lovely 3D feel to your work. Origami paper works well. And there are some gorgeous colours in my pretty paper packs

Where can I learn how to iris fold?

I've written a blog post called "Everything you need to know about iris folding". Plus, I've recorded lots of instructional videos with tips on how to make iris folding cards and art work, which you can browse on my Tutorials page or on my Youtube channel. I often give workshops and taster sessions at craft shows around the UK, so keep an eye out for these. And lastly follow me on social media (@prettyinpaperbyb) for lots more inspiration and iris folding ideas.

Where can I find iris folding templates and patterns?

The secret to producing a quality iris folding greeting card, or wall art, that will have a real wow factor, is to use a good quality iris folding pattern, template and pattern guide. While there are some free downloads out there, I would always advise buying a professional pattern template to ensure the best outcome. There are over a hundred to choose from right here on my website. Simply browse All Iris Folding Patterns to find one that is perfect for you! All of these patterns come as a downloadable PDF document. A link is emailed to you immediately after purchase so you can print it at home and get crafting straight away. 😊 Most also come with a free (optional) SVG cut file, so if you're lucky enough to own a cutting machine such as a Cricut or Silhouette, you can use  the SVG file to program your machine to cut out the iris fold aperture for you. If you don't own a cutting machine, don't worry, you can simply cut your own aperture using a craft knife. The template and step-by-step instructions provided in the PDF ensure that the aperture will be perfectly centred on the front of your card. Just take your time and don't rush! You'll enjoy the mindful experience so much more if you work slowly and carefully. 😊

Why is my iris folding template in the PDF a different size to the shape in the SVG file? 

There are two main reasons why this may occur:

  • The iris folding pattern has printed too small. To print it correctly, your printer settings must be set to print “full size”, and the printer must be correctly aligned to the paper.
  • The SVG file could have changed size within the cut software. Measure the dimensions of your (correctly printed) pattern template and compare them to the dimensions of the SVG in the cut software. They should be the same.

Please get in touch with us if you continue to have problems after checking these two things.

Crafting love, B🌸