Refunds, Returns and Exchange Policy
We gladly accept returns
WeΒ don't accept exchanges or cancellations
The following items can't be returned or exchanged
Conditions of return
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging and dispatched back within 21 days of purchase.
To start a return, contact us atΒ prettyinpaperbyb@hotmail.com. If your return is accepted, weβll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us if you have any questions about a return atΒ prettyinpaperbyb@hotmail.com.
Refunds
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.